How to Cancel Planet Fitness Membership

Planet Fitness is a popular gym with locations all over the country. Many people join to take advantage of the low-cost memberships and the variety of workout equipment. However, there may come a time when you need to cancel your membership. This article will guide you through the steps to cancel your Planet Fitness membership easily and quickly.

Reasons for Cancelling

There are many reasons why you might want to cancel your Planet Fitness membership. Some common reasons include:

1. Moving to a new location: If you are moving to a place where there is no Planet Fitness nearby, you may need to cancel your membership.
2. Financial reasons: Sometimes, cutting down on expenses is necessary, and gym memberships can be one of the first things to go.
3. Health issues: If you have health problems that prevent you from working out, cancelling your membership might be the best option.
4. Finding a new gym: You might find another gym that better fits your needs or offers more convenient locations.

Understanding Your Membership

Before cancelling, it’s important to understand the type of membership you have. Planet Fitness offers two main types of memberships:

1. Classic Membership: This is the basic membership that gives you access to your home club only.
2. Black Card Membership: This membership allows you to access any Planet Fitness location and comes with additional perks.

Steps to Cancel Your Membership

Cancelling your Planet Fitness membership is a straightforward process, but it requires following specific steps. Here is a detailed guide:

1. Review Your Contract

Before you cancel, check your membership agreement. Your contract will have important information about the cancellation policy, fees, and notice period. Understanding these details will help you avoid any unexpected charges.

2. Decide on the Cancellation Method

Planet Fitness requires you to cancel your membership in person or by mail. They do not allow cancellations over the phone or online. Choose the method that works best for you.

3. Cancelling in Person

If you choose to cancel in person, follow these steps:

1. Visit Your Home Club: Go to the Planet Fitness location where you signed up for your membership. This is typically your “home club.”
2. Speak to a Staff Member: Let the front desk staff know that you want to cancel your membership. They will provide you with a cancellation form to fill out.
3. Fill Out the Form: Complete the cancellation form with your details. Be sure to fill out all required fields accurately.
4. Submit the Form: Hand the completed form to the staff member. Ask for a copy of the form or a receipt as proof of your cancellation.

4. Cancelling by Mail

If you prefer to cancel by mail, follow these steps:

1. Write a Cancellation Letter: Draft a letter requesting the cancellation of your membership. Include your full name, membership ID number, address, and the reason for cancellation.
2. Send the Letter: Mail the letter to your home club’s address. It’s a good idea to send it via certified mail so you have proof of delivery.
3. Keep a Copy: Make a copy of the letter for your records. This will be helpful in case there are any issues with your cancellation.

5. Follow Up

After submitting your cancellation request, follow up with your home club to ensure that your membership has been cancelled. This can help prevent any misunderstandings or additional charges.

What to Expect After Cancelling

Once you have cancelled your membership, there are a few things to keep in mind:

1. Final Payment: You may be required to make a final payment, depending on your billing cycle and the terms of your contract.
2. Access to the Gym: After your membership is cancelled, you will no longer have access to Planet Fitness facilities.
3. Confirmation: You should receive a confirmation of your cancellation. If you do not receive one, contact your home club to confirm that your membership has been cancelled.

Tips for a Smooth Cancellation

Here are some additional tips to make your cancellation process smoother:

1. Cancel Early: Start the cancellation process well before your next billing date to avoid being charged for another month.
2. Read the Fine Print: Carefully read your membership contract to understand any fees or notice periods.
3. Keep Records: Keep copies of your cancellation form, letter, and any correspondence with Planet Fitness.
4. Be Polite: When speaking to staff, be polite and clear about your request. This will make the process easier for both you and the staff.

Alternatives to Cancelling

If you are not sure about cancelling your membership, consider these alternatives:

1. Freeze Your Membership: Some Planet Fitness locations offer the option to freeze your membership for a certain period. This can be useful if you are temporarily unable to use the gym but plan to return later.
2. Transfer Your Membership: If you are moving, you may be able to transfer your membership to a new Planet Fitness location.
3. Downgrade Your Membership: If you have a Black Card Membership, you can downgrade to a Classic Membership to save money while still having access to the gym.

Conclusion

Cancelling your Planet Fitness membership can seem daunting, but by following these steps, you can make the process straightforward and hassle-free. Remember to review your contract, choose the right cancellation method, and keep records of your request. Whether you are moving, cutting costs, or simply need a change, cancelling your membership is a manageable task with the right information.